Shipping Policy

At RHONA, we are committed to delivering your order with care, efficiency, and attention to detail. Every order is thoughtfully prepared to ensure it arrives safely and beautifully.

Processing Time

All orders are processed within 2–5 business days. Orders placed on weekends or holidays will be processed on the next business day.

Please note that during new product launches, holidays, or other high-volume periods, processing times may be slightly extended. If there is a significant delay with your order, we will notify you by email.

Shipping Rates & Delivery

We ship all domestic orders via FedEx. Flat-rate shipping is applied at checkout based on your selected delivery method.

Available Shipping Options:

• Standard: Estimated delivery within 3–5 business days — $15.00 (Free for orders $300 and up)

Need your order sooner? If you need expedited shipping, please contact us at support@shoprhona.com before placing your order. We will do our best to accommodate your request whenever possible.

Please note that delivery times are estimates provided by FedEx and may vary due to weather, holidays, or other circumstances beyond our control.

Signature Required

For orders over $300, a signature is required upon delivery to help ensure your order is received safely.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your FedEx tracking number so you can track your package every step of the way.

Shipping Protection

Every RHONA order is protected during transit for added peace of mind. If your package is lost or arrives damaged during transit, please contact us at support@shoprhona.com as soon as possible. We will work with the carrier to resolve the issue and assist you throughout the claims process.

We kindly ask that you inspect your order upon delivery and notify us promptly if your package or its contents arrive damaged.

Domestic Shipping

At this time, RHONA ships within the United States only.

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