Refund policy

At RHONA, we want you to love every piece. If something isn't right, we offer exchanges and store credit.

Exchanges & Store Credit — We accept returns for exchange or store credit within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.

Each item is eligible for one exchange. If the exchanged item does not work, store credit will be issued. No further returns or exchanges will be accepted.

We do not offer cash refunds.

Non-Returnable Items — Final sale items, intimates, and accessories are not eligible for return or exchange.

How to Initiate a Return — Email us at support@shoprhona.com with your order number and reason for return. We will respond within 2 business days with instructions.

Store Credit — Store credit will be issued via email and is valid for 6 months from the date of issue.

Shipping Costs — Return shipping is the responsibility of the customer. Original shipping charges are non-refundable.

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